Shared Services / BPO

POMERICO GROUP

Since 2015, we have been helping SSC and BPO organizations in Poland and across Europe build stable teams and scale operations efficiently. Our know-how and experience make us the first-choice partner for companies seeking predictable costs, compliance, and scalability.

Pomerico specializes in building and managing SSC/BPO teams in Poland. We provide EoR, Payroll, HR outsourcing, and full back-office management tailored to international standards. Our recruitment and retention strategies ensure 0-7% employee turnover in the first year, compared to much higher market averages.

Reduced internal workload - Pomerico manages payroll, HR, and back-office operations so your teams can focus on core business.
Faster operational outcomes - Rapidly deployed SSC/BPO teams ensure smooth scaling, efficiency, and timely project delivery.
Reliable performance delivery - Stable, fully trained teams with minimal turnover guarantee consistent, high-quality results.

Our services for Shared Service Centre & BPO

Recruitment Process Outsourcing (RPO)

Recruitment of specialists not available on traditional job boards.
Direct Search and Assessment Center tailored to SSC/BPO needs.
Rapid scaling of project and operational teams.

Body Leasing / Staff Augmentation

Dedicated experts to support SSC projects, IT, finance, and operational functions.
Flexible staffing according to demand, project timelines, or special initiatives.

EOR / PEO

Employ staff fully legally without creating a local entity in Poland.
Manage all HR, payroll, and compliance responsibilities, including for international teams.

Market Entry

Guidance for establishing SSC or BPO operations in Poland.
Legal, HR, payroll, and operational setup support to ensure compliance and rapid deployment.

HR Outsourcing & Consulting

Complete HR management, payroll, and employee benefits administration.
Support in hiring specialists, team leads, and operational staff.
Temporary HR support and strategic consulting to optimize workforce p

BPO – Business Process Outsourcing

Outsourcing administrative and operational processes: HR, payroll, accounting, reporting, and controlling.
Back-office management, allowing SSC teams to focus on core business operations.

Benefits for Your Business

Operational Efficiency

Cost Optimization

Cooperation process

01. Discovery & Assessment

02. Proposal & Solution Design

03. Recruitment & Team Assembly

04. Onboarding & Integration

05. Operational Management & Support

06. Continuous Optimization & Reporting

Pomerico makes SSC and BPO simple

Focus on your business, we handle the rest – reliable SSC/BPO teams ready to deliver from day one.

Despite having over 30 years of professional experience in the IT industry. (…) I found the training run by the Pomerico Group incredibly interesting and valuable, and most importantly – meticulously prepared.

Zenon Ruta

Infrastructure Operations Expert, Nordea