Shared Services & BPO Outsourcing
Since 2015, we have been helping SSC and BPO organizations in Poland and across Europe build stable teams and scale operations efficiently. Our know-how and experience make us the first-choice partner for companies seeking predictable costs, compliance, and scalability.
Pomerico specializes in building and managing SSC/BPO teams in Poland. We provide EoR, Payroll, HR outsourcing, and full back-office management tailored to international standards. Our recruitment and retention strategies ensure 0-7% employee turnover in the first year, compared to much higher market averages.
- Reduced internal workload - Pomerico manages payroll, HR, and back-office operations so your teams can focus on core business.
- Faster operational outcomes - Rapidly deployed SSC/BPO teams ensure smooth scaling, efficiency, and timely project delivery.
- Reliable performance delivery - Stable, fully trained teams with minimal turnover guarantee consistent, high-quality results.
Our Services
Recruitment Process Outsourcing (RPO)
Recruitment of specialists not available on traditional job boards. Direct Search and Assessment Center tailored to SSC/BPO needs. Rapid scaling of project and operational teams.
Body Leasing / Staff Augmentation
Dedicated experts to support SSC projects, IT, finance, and operational functions. Flexible staffing according to demand, project timelines, or special initiatives.
EOR / PEO
Employ staff fully legally without creating a local entity in Poland. Manage all HR, payroll, and compliance responsibilities, including for international teams.
Market Entry
Guidance for establishing SSC or BPO operations in Poland. Legal, HR, payroll, and operational setup support to ensure compliance and rapid deployment.
HR Outsourcing & Consulting
Complete HR management, payroll, and employee benefits administration. Support in hiring specialists, team leads, and operational staff. Temporary HR support and strategic consulting to optimize workforce performance.
BPO – Business Process Outsourcing
Outsourcing administrative and operational processes: HR, payroll, accounting, reporting, and controlling. Back-office management, allowing SSC teams to focus on core business operations.
Benefits for Your Business
Measurable results across every engagement.
Operational Efficiency
Streamline HR, payroll, and back-office processes so your teams can focus on core business tasks.
Operational Efficiency
Quickly scale SSC/BPO teams with fully integrated specialists to meet project demands.
Cost Optimization
Reduce overheads and optimize operational costs while maintaining high service quality.
Cost Optimization
Low turnover, fully trained teams, and consistent delivery ensure predictable results.
Pomerico makes SSC and BPO simple
Focus on your business, we handle the rest – reliable SSC/BPO teams ready to deliver from day one.
Despite having over 30 years of professional experience in the IT industry, I found the training run by the Pomerico Group incredibly interesting and valuable, and most importantly — meticulously prepared.
Zenon Ruta
Infrastructure Operations Expert, Nordea
Cooperation process
Discovery & Assessment
We analyze your operational needs, workforce requirements, and strategic goals to design a tailored SSC/BPO solution.
Proposal & Solution Design
We define the scope, deliverables, and team structure, aligning with your business objectives.
Recruitment & Team Assembly
We source, screen, and onboard specialists, ensuring the right skills, experience, and cultural fit.
Onboarding & Integration
Teams are fully integrated into your processes, systems, and workflows for seamless collaboration.
Operational Management & Support
Pomerico handles HR, payroll, compliance, and day-to-day operations while monitoring KPIs and performance.
Continuous Optimization & Reporting
We provide regular performance reports, adjust team size or roles as needed, and ensure efficiency and quality improvements over time.
Case Studies — Real Results for Our Clients
Strategic excellence across international markets.
Market Entry Made Simple: Hedepy's Seamless Launch in Poland with Pomerico
Czech-based online therapy platform Hedepy planned to expand into the Polish market. Pomerico delivered end-to-end EOR, legal, tax, and operational support.
HR Transformation at Datumo: Comprehensive Strategic Project
Pomerico delivered a 17+ phase HR transformation for Datumo covering recruitment systems, employer branding, organizational design, and performance metrics.
Recruiting a Strategic Sales Leader for Market Expansion
Kardex approached Pomerico with a strategically critical assignment -- to recruit a Country Sales Manager through structured executive search.
60 Hires, 1,600 Applications, 40,000 People Reached
Babord VAP entrusted Pomerico with recruiting 60 employees for a new production line through community engagement and creative field-based sourcing.
High-precision solutions for the modern corporate landscape.
Explore All InsightsGot Questions?
Frequently Asked Questions
At Pomerico, we offer flexible cooperation models tailored to your business scale, market and growth stage. You can choose a model that gives you full control or completely relieves your internal teams.
Available cooperation models include:
- Outsourcing / BPO (Business Process Outsourcing) – we take over entire processes (HR, finance, IT, back office) and manage them end-to-end with a dedicated team and manager.
- Body Leasing / Staff Augmentation – you work directly with dedicated specialists, while Pomerico remains the formal employer and handles all administration.
- Employer of Record (EOR) – we legally employ staff on your behalf, ensuring full compliance, payroll, taxes and HR operations (ideal for market entry to Poland or scaling internationally).
- Recruitment as part of outsourcing – recruitment is often included and free when combined with long-term outsourcing cooperation.
- HR & Business Consulting – strategic advisory in HR, organizational structure, cost optimization and scaling.
Most clients combine models (e.g. EOR + BPO) to achieve maximum flexibility and cost efficiency.
Your next step starts here.
Ready to optimize your processes, scale your team or enter a new market? One conversation is enough to know if we're the right fit.
- We act as your internal team
We are not an agency. We take full responsibility for people and processes.
- Scale when you need it
Hire faster, more flexibly, and without long-term commitments.
- Efficiency proven by numbers
2 500+ projects delivered, 85% of clients in long-term cooperation.